chickenfeet: (isobel)
chickenfeet ([personal profile] chickenfeet) wrote2008-03-26 02:23 pm
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Reply from the Met

So I got a reply to my email to the Met about the <I>Tristan und Isolde</I> broadcast.  I didn't actually expect them to admit they goofed but I suspect the message may be getting through.

Dear Friend of the Met,

Thank you for your email regarding our HD transmission of Wagner’s Tristan und Isolde. Stage director Dieter Dorn’s spare production, which premiered at the Met in 1999, placed the characters in stationary positions for much of the action. Although an engaging experience in the opera house, we believed that the HD transmission of the production called for a visual treatment suited to movie-theater screens. The multi-screen editing was unique to this particular production of Tristan, and it will not be used for the remaining HD transmissions this season.

Thank you for your interest in our HD transmissions. We appreciate your comments.

Sincerely,

Nicole Halton

Met Opera Customer Relations

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[identity profile] glitterboy1.livejournal.com 2008-03-26 10:56 pm (UTC)(link)
Good grief - from your description of the broadcast (which I've only just read), it sounds like a disaster. It's hard to believe that anyone managed to sell the idea in the first place. As an effect for a couple of minutes in a film, it can be fun; for something the length of Tristan und Isolde?, noooooo!

At least it's reassuring that they won't do it again...
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[identity profile] shezan.livejournal.com 2008-03-27 12:27 am (UTC)(link)
Indeedy, that's no form answer. Excellent!
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[personal profile] darcydodo 2008-03-29 02:06 am (UTC)(link)
Actually, it turns out, it is. I got the exact same response to my complaint submission. Which leads me to believe that a hell of a lot of people have been complaining....
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